FAQ

  • You can schedule an appointment by calling or texting 801.944.4555, or filling out a request form by clicking here.

  • We have therapists that offer in-person therapy in Farmington, Lehi, and Sandy, Utah.

    We have therapists who offer teletherapy in California, Colorado, Idaho, Montana and Utah.

  • While we don’t directly bill insurance, we can give you a superbill to submit to your insurance company for reimbursement. We do accept HSA and flex spending as well as credit and debit cards.

    We suggest checking with your insurance to see if you have “out-of-network” mental health benefits.

    We have chosen to be “out-of-network” providers for the following reasons:

    1) This allows therapy to remain confidential and a record of it will not be on your permanent medical records. Your mental health records remain solely with Wasatch Family Therapy unless you send a superbill to your insurance or release your records.

    2) If you go through your health insurance, the therapist is required to give you a mental health diagnosis in order for insurance to pay for your treatment. Not accepting insurance allows your therapist to diagnose you only if you qualify for it, and it is helpful for treatment. Having a mental health diagnosis on your medical record may have an unforeseen effect in the future. Certain diagnoses may limit some of your future opportunities.

    3) Therapist and client determine the length and duration of therapy, instead of being dictated by a third party based on your diagnosis, who is working for your health insurance company who has never actually met you.

  • We are happy to provide you with a detailed receipt to help you seek reimbursement from your insurance company. You may want to call them to ask if your plan has “out-of-network mental health benefits” and get details about your benefits.

    In addition, you must qualify for a mental health diagnosis in order to have insurance reimburse you for treatment. Insurance generally does not cover relationship/marriage counseling.

    If this arrangement does not work for you, we are happy to help you find another provider who is more affordable or who is on your insurance provider panel.

    We also accept payment from LDS Bishops, and other ecclesiastical leaders. We also accept Crime Victims Reparation clients.

  • Just the fact that you are considering getting some professional help is a clue that it’s probably a good idea to talk with a counselor. If you have tried everything you can think of and are still feeling “stuck” in negative patterns of emotions, thoughts, behaviors, or relationship patterns, it’s time to seek help. Feel free to contact a therapist to discuss your situation and determine whether therapy could be helpful for you. If you are having thoughts of harming yourself or others you should seek help immediately by calling 911 or going to an emergency room.

    The National Mental Health Association suggests psychotherapy for people when:

    • They feel an overwhelming and prolonged sense of sadness, helplessness, and hopelessness.

    • Their emotional difficulties make it hard for them to function from day to day.

    • Their actions are harmful to themselves or to others.

    • They are troubled by emotional difficulties facing family members or close friends.

    • They are having problems with interpersonal relationships

  • Psychotherapy, also called “talk therapy” or counseling, is the process of self-awareness and personal growth that occurs through the therapeutic relationship. Through this relationship, we can help you to resolve emotional “blocks”, gain insight into your emotions, change troubling behaviors, resolve problems, and develop skills that allow you to feel better, make healthy life choices, and experience more fulfilling relationships.

    Therapy sessions are held in different formats, such as individual, couple, family, and group.

  • The therapist's role is to guide you in your process of self-awareness and act as a catalyst for behavior change by uncovering ways that you are unknowingly hindering your own progress. We will help you to develop the skills and insight to make the desired changes in your life.

    A positive therapeutic relationship provides a safe environment to explore emotions, thoughts, and behavior. It is a “relationship” laboratory of sorts; a chance to try out new ways of relating, responding, and feeling.

  • The initial session is a chance for you to get a feel for your therapist’s style and make sure that it is a “good fit” for you. Just like any other relationship, you “click” with some people and not with others. During the first session, your therapist will ask many questions regarding what brings you to counseling, what you hope to gain from your visits, and information about your emotional, behavioral, and relationship history.

    If this is your first time meeting with a therapist, it is normal to have some apprehension about the initial session. We understand that and will do our best to help you feel at ease.

  • During sessions, you are expected to talk about the primary concerns and issues in your life. A session lasts 50 minutes, but some people request longer sessions. Usually weekly sessions are best. Some people who are in crisis or extreme distress need more than one session per week, at least until the crisis passes.

    During the time between sessions, it is beneficial to think about and process what was discussed. At times, you may be asked to take certain actions outside of the therapy sessions, such as reading a relevant book or keeping records. For therapy to “work,” you must be an active participant, both in and outside of the therapy sessions.

  • In general, the law protects the confidentiality of all communications between a client and a psychotherapist. Information is not disclosed without written permission. However, there are a number of exceptions to this rule.

    Exceptions include:

    • Suspected child abuse or dependent adult or elder abuse. The therapist is required by law to report this to the appropriate authorities immediately.

    • If a client is threatening serious bodily harm to another person’s. The therapist must notify the police and inform the intended victim.

    • If a client intends to harm himself or herself. The therapist will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, further measures may be taken without their permission in order to ensure their safety.

  • People come into therapy for many reasons. Some need to respond to unexpected changes in their lives, while others seek self-exploration and personal growth. When coping skills are overwhelmed by guilt, doubt, anxiety, or despair, therapy can help.

    Therapy can provide support, problem-solving skills, and enhanced coping for issues such as depression, anxiety, lack of confidence, relationship troubles, unresolved childhood issues, bereavement, spiritual conflicts, stress management, body image issues, and creative blocks.

    People seeking psychotherapy are willing to take responsibility for their actions, work towards self-change, and create greater awareness in their lives.

  • A number of benefits are available from participating in psychotherapy. Often it is helpful just to know that someone understands. Therapy can provide a fresh perspective on a difficult problem or point you in the direction of a solution.

    Many people find therapy to be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, and the hassles of daily life. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn.

    Some of the benefits available from therapy include:

    • Attaining a better understanding of yourself and your personal goals and values

    • Developing skills for improving your relationships

    • Finding resolution to the issues or concerns that led you to seek therapy

    • Finding new ways to cope with stress and anxiety

    • Managing anger, depression, and other emotional pressures

    • Improving communication skills – learn how to listen to others, and have others listen to you

    • Getting “unstuck” from unhealthy patterns – breaking old behaviors and develop new ones

    • Discovering new ways to solve problems

    • Improving your self-esteem and boosting self-confidence

  • If you aren’t sure what your goals are for therapy, your first task is to figure that out. It may take several sessions before a direction is clarified. During the course of therapy, your goals may change. However, establishing a direction for therapy will help you get the most out of the experience.