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You Just Don’t Understand! Learning Effective Communication

By Missy Dixon, MS

We live in a world fraught with communication options, but sometimes we have the most trouble with old-fashioned face-to-face communication. Learning to communicate without accusing is a skill worth having in your toolbox. Excessive emotion can sabotage your efforts to get your point across and be heard. Putting emotion in its conversational place is helpful in any situation where conflict or misunderstanding has arisen. Learning a non-defensive way for letting the other person know your reactions to his or her behavior is important. It is a way of claiming how you are or have reacted to an experience, rather than being an accusation.

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